Three Ways to Reach CCR.
Operators evaluating the licensing model: the 90-second Operator Audit is the fastest path. General questions: the FAQ probably has the answer. Everything else: the contact form below or a direct line.
What Are You Trying to Do?
CCR responds to all three channels within 24 hours, but the audit is the fastest route to a real conversation if you are evaluating licensing.
Best path for licensing prospects
Operator Audit
90-second tier-readiness diagnostic. The fastest way to start a real conversation with CCR. Qualified submissions are reviewed within 24 hours and invited to a 45-minute Discovery Call.
Start the AuditBest path for general questions
FAQ
28 questions across 5 categories: the model, investment + pricing, the platform + tools, application + onboarding, and compliance + brand. Most operator questions are answered there.
Browse the FAQBest path for everything else
Contact Form
Press, partnerships, vendor inquiries, accessibility feedback, or anything that does not fit a licensing application. CCR responds within 24 hours.
Use the FormReach the Right Person Faster
Four ways to skip the contact form when the topic is specific. CCR uses the same email and phone numbers across the company; routing happens internally.
Licensing Inquiries
Operators evaluating the CCR licensing model. Strongest path is the Operator Audit; this email handles questions outside the audit flow.
licensing@capitalcityroofing.net
Phone Line
CCR HQ in Alpharetta, GA. Best for time-sensitive questions or operators who prefer a voice conversation. Sierra AI handles after-hours and overflow.
(470) 766-3285
Press + Media
Press coverage, podcast appearances, industry-publication interviews, and speaking-engagement requests. Brad and CCR ops cover most of these directly.
press@capitalcityroofing.net
Headquarters
CCR HQ. Operators rarely need to visit; Discovery and Territory Review are handled remotely. In-person visits available by appointment for finalists.
360 Winkler Drive, Suite E Alpharetta, Georgia 30004
Response Times + Next Steps
CCR is a small ops team. We do not have a 24/7 call center, but we hold ourselves to a documented response cadence on every channel.
| Channel | What You Sent | Response Window | What Happens Next |
|---|---|---|---|
| Operator Audit | Qualified submission | Within 24 hours | Discovery Call invitation if fit signals are strong |
| Contact Form | General inquiry | Within 24 hours | Direct email reply with relevant link or scheduled follow-up |
| Phone | Voice inquiry | Same day during business hours, next business day after-hours | Routed to the right CCR ops contact based on topic |
| Press + Media | Press request | Within 48 hours | Direct reply from Brad or CCR ops with availability |
Send a Message
For licensing prospects, the Operator Audit is faster. Use this form for press, partnerships, vendor inquiries, accessibility feedback, or anything that does not fit a licensing application.
90 Seconds Beats 90 Minutes of Browsing.
If you are an operator evaluating licensing, the Operator Audit returns a tier-readiness score in 90 seconds and skips the back-and-forth. Qualified submissions go straight to a Discovery Call invitation.