Accessibility Statement

Our Commitment

Capital City Roofing LLC ("CCR") is committed to ensuring that our website and partner portal are accessible to all users, including people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are developed by the World Wide Web Consortium (W3C) and outline how to make web content more accessible to people with a range of disabilities, including visual, auditory, motor, and cognitive impairments.

What We're Doing

We take the following measures to ensure accessibility:

• Semantic HTML: We use proper heading hierarchy, landmark regions, and semantic elements throughout the site.
• Keyboard Navigation: All interactive elements are accessible via keyboard, including navigation menus, forms, buttons, and links.
• Focus Management: Visible focus indicators are provided for keyboard users. Modals and dialogs manage focus appropriately.
• Color Contrast: We maintain sufficient color contrast ratios between text and backgrounds to meet WCAG AA standards.
• Form Accessibility: All form fields include associated labels, required field indicators, and descriptive error messages.
• Image Alternatives: Meaningful images include descriptive alt text. Decorative images are marked appropriately.
• Responsive Design: Our site is designed to work across a range of devices, screen sizes, and zoom levels.
• Readable Text: We use clear typography, reasonable line heights, and sufficient font sizes for readability.

Known Limitations

While we strive for comprehensive accessibility, some areas of the site may not yet fully meet WCAG 2.1 AA standards. We are actively working to identify and resolve these gaps. If you encounter any accessibility issues, please let us know so we can address them.

Third-Party Content

Some content on our website may be provided by third-party services (e.g., embedded forms, analytics tools, or external platforms). While we choose providers that value accessibility, we cannot guarantee full accessibility compliance of third-party content. If you encounter an issue with third-party content, please contact us and we will work to find an alternative solution.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days and will work to resolve any reported issues as quickly as possible.

Enforcement

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or the applicable enforcement body in your jurisdiction.